Returns + Exchanges

 

Returns

Here at Righno we want you to be 100% happy with your orders! If for any reason you are not satisfied, you may return unworn, unwashed or defective merchandise within 14 days for a full refund. See below for additional information regarding our return policy.

  • Returns must be postmarked within 14 days from the date your order shipped for a full-price merchandise or 7 days for sale merchandise. If you make your return after the specified time period, you will be credited the item's current selling price.
  • Any returns received after 14 days will be returned to sender.
  • All apparel must be returned unworn, unaltered and with all original tags attached.
  • Some exceptions apply to our standard return policy: Underwear products must be unopened and in their original packaging.
  • All Skin Care times are final sale.
  • All shipping and handling charges are non-refundable. We are unable to accept COD.
  • Returns will be processed back to your original form of payment. Please allow us approximately 14 business days to process returns; we will send you a confirmation email when your return is complete. Please note that depending on your credit card and/or bank company, it may take up to 7 business days for the credit to post to your account.
  • Can I amend or cancel my order? Yes, you can only amend or cancel your order on the 'cart' and 'checkout' pages before you submit your order processing. If you wish to amend or cancel your order after payment has been processed please contact us immediately.

For further assistance, please contact us via email.